Faq

Faq

Read thoroughly the general FAQ.

In order to help you, we have thought of giving you some answers to the questions you possibly are asking yourself right now. We hope we will be a support for you both, in case you have already booked your holidays and if you have not yet.

If you book directly through our website, a deposit of 30% of the total amount of reservation will be required. If you don’t feel confident using your credit card online (Visa or MasterCard) you can contact us at info@bluemarinebibione.it and pay the deposit by bank transfer until 15 days from the booking’s date.

In case, for serious, unforeseen reasons, you will have to cancel your booking, by giving us written notice, the deposit paid will not be lost if the cancellation is made up to 15 days before arrival. The deposit can be used for a reservation in our facilities during the current season or the following season.
In case of cancellation from 14th day before arrival, the deposit twill be withheld.
In case of late arrival due to any circumstances, the entire booked period must be paid In case of early departure a fee equivalent to the cost of 3-night stay will be charged.

We suggest our guests the Allianz Booking Protection Insurance. For more details click here.
Please be aware that the insurance can be purchased not later than 11:59 pm of the day following the deposit payment.

Rooms are available for check-ins from 03:00 PM and has to be left for check-ounts no later than 10:00 AM.

The Residence Blue Marine is 700 mt far from the beach and 800 mt far from Bibione’s city centre.

Bicycles are free to use based on availability, it is not possible to book them in advance. Even child seats and helmets are for free.

Yes, each apartment has a numbered parking place either covered or uncovered.

Cots, booster seats, bed rails, toilet reducers, and baby bath tubs are available upon request and without extra charge.

The price includes bed linen and towels changed every 3 days, beach service (1 umbrella, 1 sun bed and 1 deck chair), use of the swimming pool and a parking space. Cleaning of the kitchenette is not included.

It is possible to book the breakfast service by contacting the hotel in advance.

Upon request we can serve gluten and lactose free products, paying particular attention to the needs of guests with food allergies.

A free municipal Bus Shuttle Beach service is available every 30 minutes every day from 08.30 AM to 07.30 PM allowing you to reach the nearest beach.

Yes, the structure and TWO SURF rooms are easily accessible to guests with disabilities, the common areas are located on the ground floor and the upper floors are accessible by lift.

The animation service is available on the beach every day except Saturday. In the evening, the entertainment continues at the Sporting Bar (500 meters away from the Blue Marine) with games, baby dance, shows and parties.

We accept small dogs and cats (max 10 kg and max 1 animal per apartment). A supplement of € 15.00 per night is applied.

The Hotel has a free wi-fi connection throughout the hotel and inside the rooms upon access via login. The password is always communicated at check in.

In order to promote sustainable and conscious tourism as well as the adoption of good practices in tourism, the City Administration has provided for the determination of the entry fee to the Old City of the Municipality of Venice and other smaller islands of the lagoon. (Lido di Venezia compreso Alberoni e Malamocco, Pellestrina, Murano, Burano, Torcello, Sant‘Erasmo, Mazzorbo, Mazzorbetto, Vignole, S. Andrea, La certosa, S. Servolo, S. Clemente, Poveglia, Sacca Sessola).
Those who plan to visit the Old City of Venice without staying overnight, must book their visit on the specific computer application and, except for the conditions of exclusion and exemption provided by the Regulations, make the relevant payment of the fee of € 5,00 per person.

Bookings are made by entering the visitor's first name and last name in the form at this link or in the dedicated app. Once you have registered, you will be able to choose whether to download the voucher with QR-code and booking code or receive an email to the email address of the person who made the booking.

On a trial basis for 2024, booking and payment of the entry fee will apply from 8:30 a.m. to 4 p.m. on the following days:

- 25, 26, 27, 28, 29, 30 April
- 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26 May
- 8, 9, 15, 16, 22, 23, 29, 30 June
- 6, 7, 13, 14 July

Children under 14 years are not required to pay and do not need to place a reservation for access. They have to prove their age with a valid identity document.